AI agent workflows to scale your operations and deliver exceptional client experiences.

Custom AI agent solutions for service businesses

The right AI solution can grow your capacity to service customers and rapidly scale your business without adding headcount.

CoAligned builds AI agents and automated workflows that seamlessly integrate with your operations, elevating the speed, consistency and quality of work your team delivers. Some of the tools in our tech stack:

It’s easy to get lost in the noise — but a thoughtful AI strategy will keep you and your team ahead of the curve and give your organisation a sustainable competitive edge.

By deeply understanding your business and mapping important interactions in the client journey using a practice called Service Design, we help you discover and prioritise AI use-cases with the highest potential for future value.

AI strategy and roadmap development

I’m Mark, founder and director of CoAligned.

Portrait

I’ve provided AI consulting and solution development to iconic brands, from multi-agent systems for global conservation organisation WWF, to AI-driven research workflows for Australia’s largest not-for-profit health fund HCF.

But my passion lies in helping smaller service businesses: agencies, consultancies, coaching practices and professional services firms.

★★★★★
Thoughtful, proactive and knowledgeable

“We brought Mark on to help us implement some AI automations within the business to help us relieve a few pain points and really help us service our clients a lot better.

If you're looking to improve your work flows and really start integrating AI into your business, I really recommend bringing Mark on board. He understands what great client experience is and how to use these tools to further connect with people and reduce the load that takes you away from those connections.”

Moira Mamet
Locate Buyers Agency

Let's discuss how your business can benefit from AI

Book in a free 30-minute consultation to explore what’s possible for your business. We’ll show how a well-designed AI solution can deliver immediate and measurable benefits.