AI agent workflows to scale your operations and deliver exceptional client experiences.
Custom AI agent solutions for service businesses
The right AI solution can grow your capacity to service customers and rapidly scale your business without adding headcount.
CoAligned builds AI agents and systems that leverage your company data and integrate with your operations, dramatically improving the value of your service offering to give you a significant competitive edge. Some of the tools in our tech stack:
It’s easy to get lost in the noise — but a thoughtful AI strategy will keep you and your team ahead of the curve and give your organisation a sustainable competitive edge.
By deeply understanding your business and mapping important interactions in the client journey using Service Design, we help you discover and prioritise a AI use-cases with the highest potential for future value over the long term.
AI strategy and roadmap development
I’m Mark, founder and director of CoAligned.
I’ve provided AI consulting and solution development to iconic brands, from multi-agent systems for global conservation organisation WWF, to AI-driven research workflows for Australia’s largest not-for-profit health fund HCF.
But my passion lies in helping service businesses: agencies, consultancies, coaching practices, health companies and professional services firms.
★★★★★
It’s been a game changer
“We implemented the new process for half a week, and within that week we saw over a 50% reduction in deferral errors.
It’s been a massive game changer. Understanding how AI works and how it can be implemented in the business has been really helpful. We’re all just super grateful.”
Hattie, Head of Pharmacy
easykind
★★★★★
Thoughtful, proactive and knowledgeable
“We brought Mark on to help us implement some AI automations within the business to help us relieve a few pain points and really help us service our clients a lot better.
If you're looking to improve your work flows and really start integrating AI into your business, I really recommend bringing Mark on board. He understands what great client experience is and how to use these tools to further connect with people and reduce the load that takes you away from those connections.”
Moira Mamet
Locate Buyers Agency
Let's discuss how your business can benefit from AI
Book in a free 30-minute consultation to explore what’s possible for your business. We’ll show how a well-designed AI solution can deliver immediate and measurable benefits.